Focus, Transition, Negotiation, Delivery Management, CAN.
Client Account Manager JOB DESCRIPTION Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster.
With the industrys most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
Learning does not only happen through training.
Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture.
In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities.
Youll be guided by feedback and support to accelerate your learning and maximize your knowledge.
We also have a reverse mentoring program which allows us to share our knowledge and strengths across our multi
Enterprise Services is one of the worlds leading services organizations, serving more than 400 of the Fortune 500 companies and more than 1, 000 businesses and government agencies in 135 countries.
We help our clients focus their IT investments to better engage with their customers, manage risk, tackle the explosion of data, and transition to a new style of IT.
Through our seven interconnected practices, we advise, transform, and advance each enterprise, no matter where they are in their journey.
We also bring the best of HPE together to deliver innovative solutions that matter to our clients.
Leveraging HPE s portfolio we offer end
*end solutions for todays IT environments.
For more than 50 years, we have built a strong reputation of industry expertise and delivering the best client experience in the industry.
Our clients rely on HPE Enterprise Services as a partner they can trust to deliver mission
*critical services and value to their enterprise.
Client Account Manager Plans and directs the delivery of contracted business activities for segments of the contracts lifecycle for assigned contracts, or plans and directs the delivery for the entire lifecycle of smaller contracts Accountable for the financial performance of the contract
*in terms of Revenue / Margin and Growth potential on the portfolio of contracts.
Accountable for customer satisfaction with respect to annuity or outsourcing services Establishes yearly budgets and controls expenses to achieve financial goals Leads business negotiations for contracts or portions of contracts for a country or region.
Directs solution, operational service, partner, and sub
*contractor teams that deliver services to the customer Leads the account leadership team which is comprised of Sales, Delivery Management, & Client Management).
In this capacity, responsible for:
As appropriate to the contract agreement, assures compliance with the company and customers HR, PR, legal, financial, ethics and government related policies, strategies, and processes Directs the planning, assessment and development of new business opportunities in partnership with company sales Develops and nurtures mgmt level relationships with the customer Significant contributor to the development of account plan; leads portions of the account plan Pro
*actively contributes to the customers business improvement, planning and budgeting process Develops processes with the customer in areas such as performance metrics and measure, escalation, change management and communication.
Maintains effective communication with and between functional areas of the account team, as well as with the company at large as needed Oversees client governance that comprises processes and communications between customer, the company, service providers, and partners.
Generates additional revenue thru product pull thru after an MS outsourcing Hewlett Packard Enterprise Values:
We believe in the power of collaboration
*building long term relationships with our customers, our partners and each other Bias for action:
We never sit still
*we take advantage of every opportunity Innovators at heart:
We are driven to innovate
*creating both practical and breakthrough advancements What do we offer? Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world?s most attractive employers.
At HPE our goal is to provide equal opportunities, work
*life balance, and constantly evolving career opportunities.
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.
Apply now below, or directly via our Careers Portal at www.hpe.com/careers You can also find us on:
//twitter.com/HPE_Careers Qualifications Education and Experience Required:
Bachelors Degree or equivalent combination of education and experience.
Some relevant Client Mgmt & 3
*5 years industry ex