India

senior engineer / engineer - customer application support cell (casc) -cochin- south zone

Ernakulam, Kochi

SkillSet:
   Reports, CRM, Management.
Requisition Title:
   Senior Engineer / Engineer
    *Customer Application Support Cell (CASC)
    *Cochin
    *South Zone Job Number:
   : 170100PA Schedule:
   Full
    *time Primary Location:
   India
    *Kerala
    *Cochin Organization:
   Birla White Introduction about the Business_1 A US $40 billion corporation the Aditya Birla Group is in the League of Fortune 500.
It is anchored by an extraordinary force of over 136000 employees belonging to 42 different nationalities.
The Group operates in 36 countries Australia Austria Bangladesh Brazil Canada China Egypt France Germany Hungary India Indonesia Italy Ivory Coast Japan Korea Laos Luxembourg Malaysia Myanmar Philippines Poland Russia Singapore South Africa Spain Sri Lanka Sweden Switzerland Tanzania Thailand Turkey UAE UK USA and Vietnam.
UltraTech Cement Limited has an annual capacity of 52 million tonnes.
It manufactures and markets Ordinary Portland Cement Portland Blast Furnace Slag Cement and Portland Pozzalana Cement.
It also manufactures ready mix concrete RMC.
The company has 11 integrated plants one white cement plant one clinkerisation plant in UAE 15 grinding units 11 in India UltraTech Cement is the countrys largest exporter of cement clinker.
The export markets span countries around the Indian Ocean Africa Europe and the Middle East.2 in UAE one in Bahrain and Bangladesh each and and five terminals four in India and one in Sri Lanka.
UltraTech Cement is the countrys largest exporter of cement clinker.
The export markets span countries around the Indian Ocean Africa Europe and the Middle East.
Description Promote white cement & its applications and new products amongst influencers like applicators architects builders developers etc by way of creating Awareness through Technical Presentation Sling & Demonstration & demand generation activities and undertake Job application through applicators so as to ensure quality in the applications.
    *Development of applicators
    *Customer service:
   Customer service by providing effective customer care to enhance customer loyalty & satisfaction
    *Demand generation
    *Attending Customer Quality Complaints:
   To resolve complaints promptly & to the best of customer satisfaction in order to develop long term relationship with the customer.
    *CRM:
   CRM & appraising the management regarding competitors activities
    *Training Qualifications B.
E. / B.
Tech
    *Civil 3 years Experience Diploma in Civil with 5 years Experience Mandatory Skills Training Skills Presentation Skills Communication Skills Good in handle customer query and objections.
Indian Rupee (INR) Reports to:
   Deputy General Manager Last Date of Application Feb 20, 2017, 11:59:00 PM

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